Privacy Policy
Last Updated: [Sept, 2026]
1. Introduction
JayC Insurance Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, transactional text messaging, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. Information We Collect
Contact Information: We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request quotes, or otherwise provide it to us.
Communications & SMS Data: If you opt in, we collect your phone number, messaging preferences, and maintain records of consent and opt-in/opt-out activity related to SMS and email communications.
Usage and Device Information: We may use cookies, pixels, and analytics tools to collect information about how you use our website, including your IP address, browser type, pages visited, and interaction data.
Appointment and Service Data: If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide requested insurance services, quotes, and customer support.
Send appointment confirmations, policy updates, and reminder messages.
Send SMS and email communications that you have explicitly consented to receive.
Improve our website and marketing performance using analytics tools.
Maintain strict compliance records related to SMS opt-in consent and opt-outs.
Protect our business and users against fraud and security threats.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
5. How We Share Your Information
We do not sell your personal information. We strictly maintain that mobile phone numbers, SMS opt-in data, and consent information will not be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes.
We may share non-SMS personal information only under the following limited circumstances:
Legal and Safety: We may disclose information if required by law, regulation, subpoena, or to protect the rights, safety, and security of JayC Insurance Agency, our users, or others.
Business Transfers: If JayC Insurance Agency is involved in a merger, acquisition, or asset sale, general business information may be transferred. Any successor will be legally bound to honor this Privacy Policy, and mobile opt-in data will remain excluded from commercial transfer.
6. Your Choices & SMS Terms
SMS Messaging & Opt-In Terms
By providing your phone number and opting in, you consent to receive text messages from JayC Insurance Agency regarding insurance quotes, account updates, customer service inquiries, and appointment reminders.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.
Message Frequency: Message frequency varies based on your interactions with us.
Opt-Out (STOP): You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive one final confirmation message, and no further messages will be sent unless you re-subscribe.
Help (HELP): For assistance or questions regarding SMS communications, reply HELP to any message or contact customer support directly at (913) 802-2135 or Jaycohen@JaycAgency.net.
Email Opt-Out
You can unsubscribe from promotional or marketing emails at any time by clicking the "Unsubscribe" link located at the bottom of our emails.
Access & Correction
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable regulatory and record-retention laws.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, or misuse. However, no electronic transmission over the internet or storage system can be guaranteed to be 100% secure.
8. Children’s Privacy
Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. Any updates will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
JayC Insurance Agency
9237 Ward Pkwy Ste 308
Kansas City, MO 64114
Phone: (913) 802-2135
Email: Jaycohen@JaycAgency.net